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New
June 25, 2021

💬 The new preview: Testing teasers

As already announced, the new preview has another feature ready: the teaser preview!

If the moinAI chatbot is played out on the website, a teaser including a welcome message and so-called action buttons can be created. The teaser can be configured for each individual sub-page in order to greet the user appropriately for the particular context and to directly offer appropriate assistance. By the way, this has been proven to increase click-through rates and engagement!

How does the teaser preview work?

  • On the left-hand side, you can configure both the teaser message and the action buttons.
  • Type in the teaser message of your choice (if you don't want a teaser message, you can leave the field blank).
  • Select the action buttons you want:
      • There is the default action button "Ask a question", whose goal is to start a conversation with users. Apart from that, intent-based action buttons can be selected.
  • By clicking on the plus or minus symbol, you can add or delete action buttons.
Image #1

Integrate teaser

Once you have created the teaser of your choice, click on "Teaser integration" to generate the appropriate code. This code can then be integrated into the desired sub-page.

Image #2

Our tip: Try and test different teasers on different subpages to increase user engagement and the number of conversations. With the teaser preview, this is now easier than ever. Enjoy! 🦾

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