What's new on moin.ai

You have probably already noticed the moinAI Welcome View, which provides you with chatbot tips and links to helpful articles. We have expanded this page.

From now on, you will find a small dashboard there that gives you the latest numbers on the following points:

• Number of conversations
• Automation rate
• Number of positive ratings
• Number of negative ratings

In addition, it shows you how things are developing. In other words, whether the current numbers imply an increase or decrease. ⬆️⬇️

You also have the option of choosing between the following time periods:

• 7 days
• 4 weeks
• 3 months

This gives you an impression of the current chatbot performance at first glance!