New
August 03, 2021
🔎 The new conversation view: Conversational Insights at a glance
Analyse the conversations of your chatbot even faster and easier.
In the new conversation view, you have the respective intents of the conversations as well as user ratings or the achievement of goals at a glance! This way, you can see exactly which intents occurred, how satisfied a user was with a conversation or which intents suggested by the Dreaming-Feature would have been suitable.
By clicking on the buttons, you can filter the conversations of the selected day as you need them. In addition, there are now dividers in the direct conversation view so that you can see the topics even when scrolling quickly.
Just click your way through. If you have any questions or feedback, you can always contact the moinAI CSM team.
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